Reference

How We Protect Your Privacy on markas388 login

Your account and payment details are encrypted and held separately from game sessions.

Encrypted account securityPayment data separationYour data access rights
markas388 login How We Protect Your Privacy on markas388 login
REACH US HERE

How to Contact Us About Your Privacy

Live Chat Open your account lobby, tap the Help icon bottom-right, and select Chat. Our team responds in under 3 minutes during 08:00–22:00 WIB Monday to Sunday.
Email Support Send your privacy request to [email protected]. Include your account email and a description of what data you want to access, correct or delete.
Account Settings Log in, go to Settings → Privacy & Data. You can download your account report or request deletion directly from this menu within seconds.
HOW WE KEEP IT SAFE

Your Rights and How We Handle Requests

Access Your Data

Request a full copy of everything we hold on you—game logs, deposit history, personal details—via Settings or email. We send it as a downloadable file within 5 business days.

Correct Information

Found a typo in your name or email? Update it instantly in Settings → Profile. For phone number or address changes, contact our support team and we'll verify your identity first.

Delete Your Account

Request permanent deletion in Settings → Privacy & Data. We remove your personal data (keeping only a hashed ID for fraud prevention) within 30 days where local law permits.

Cookie Control

Your browser settings let you reject non-essential cookies. Doing so may limit lobby features like saved preferences, but your account and payments still work normally.

Payment Data Separation

DANA, OVO, GoPay and QRIS transaction details are stored in encrypted vaults isolated from game databases. Payment providers handle their own data under their own policies.

Third-Party Sharing

We share data only with payment processors, anti-fraud services and regulators where local law requires it. We never sell your email or gaming history to marketing firms.

Privacy and Data Questions Answered

Your personal details are deleted within 30 days of closure. Transaction records and game history stay for two years to resolve disputes and comply with financial audits, but they're no longer linked to you after that period.

No. We never sell or share your email, phone or game logs with advertisers or brokers. We only share data with payment processors (DANA, OVO, GoPay, QRIS), fraud-detection partners and government agencies where local law requires it.

We don't store your wallet PIN, password or full card number. Payment providers send us only a transaction ID and wallet identifier. These are encrypted and separated from your account profile, so even if our game database were accessed, payment details remain secure.

We track your login time and device type for security. We don't collect data when you're offline. Cookies on your browser help remember your language and session, but you can disable them in browser settings without losing account access.

Yes. Go to Settings → Privacy & Data and select Download My Data. We compile your profile, game history, deposits and withdrawals into a single file within 5 business days and email it to your registered address.

Update your email or name instantly in Settings → Profile. For sensitive fields like phone number or address, contact live chat or email support with a photo ID. We verify your identity first, then correct the record within 24 hours.

Transaction records stay for two years after your last activity to resolve disputes and comply with Indonesia financial regulations where local law permits. After two years, older records are archived and no longer linked to your account.